RDAV Privacy Policy

RDA Victoria’s Privacy Policy

Your support and contribution to the work of RDA Victoria can make a huge difference to our clients.

 

General statement

Your right to privacy, confidentially and data security is very important to RDA Victoria and we are committed to protecting your personal information.

 

Information we collect

The information you provide will be kept confidential and used to support your relationship with RDA Victoria. We typically request the following information:

Contact information (name, address, telephone number and email)

RDA Victoria supporter number

Financial information (credit card and direct debit details)

How we use your information

 

We collect your personal information directly from you, which is necessary to provide our services. The services can include:

 

  • Processing your Payment
  • Issuing a receipt
  • Responding to your comments/questions
  • Identifying and informing you about the work and/or programs of RDA Victoria, that may be of interest to you
  • Provide follow-up information
  • Changing your information

 

RDA Victoria takes responsible steps to ensure the personal information you have given us is accurate, complete and up-to-date. You can change your personal information at any time by the following methods:

 

  1. Mail details to:

Riding for the Disabled Association of Victoria Inc

400 Epsom Road, Flemington 3031, Victoria, Australia

  1. Tel: 03 9258 4730
  2. Email: info@rdav.asn.au

 

Our mailing list

We may send information about the work of RDA Victoria to you. If you do not wish to receive such mail, simply tell us. This will not affect you from receiving a receipt for tax purposes.

Information to other organisations

The identity of anyone who contacts RDA Victoria is kept confidential. Information we have collected about you will not be traded, sold or rented to other organisations for marketing or solicitation purposes.

 

Website security

Your credit card details will be encrypted and stored temporarily in a protected database for transaction clearance purposes only. To protect your privacy, once your transaction has been cleared your credit card details will be deleted from our system. Your personal contact details are stored in a protected database for use by RDA Victoria only. RDA Victoria does not rent or provide your contact details to any other organisation. If at any time you wish your contact details to be removed from our database please contact RDA Victoria via phone or email.

 

Links on the website

RDA Victoria provides links to other related websites. We do not accept responsibility for the privacy practices or the content of such linked sites.

 

Further information on privacy

If you would like more information about the RDA Victoria’s Privacy Policy, phone RDA Victoria on 03 9258 4730 or email your concerns to info@rdav.asn.au